website privacy notice

Last updated: September 2026

 

This Privacy Notice explains how Sarah Cox Interiors collects, uses and protects personal information when you visit our website or contact us through the website.

 

Who we are

 

Sarah Cox Interiors is the data controller responsible for your personal information.

 

Sarah Cox Interiors
Email: sarah@sarahcoxinteriors.co.uk
Telephone: 01392 240780

 

If you have any questions about how we use your personal information, please contact us using the details above.

 

Information we collect

 

If you use the contact form on our website, we may collect:

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• your name;

• your email address; and

• any information you choose to include in your message.

 

We only ask for information that is reasonably necessary to respond to your enquiry.

 

We may also collect limited technical information about your visit to our website through cookies and similar technologies, as described below.

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How we use your information

 

We use information submitted through our contact form to:

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• respond to your enquiry;

• discuss your requirements and potential design services;

• provide information you have requested; and

• communicate with you if your enquiry develops into a business relationship.

 

We may also use information where necessary to operate, maintain and protect our website and business.

 

Lawful basis for using your information

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Where you contact us about our services, we may process your information because it is necessary to take steps at your request before entering into a contract, or because we have a legitimate interest in responding to and managing business enquiries.

 

We will only use your personal information for purposes that are compatible with the reasons for which it was collected.

 

Website and email providers

 

Our website is hosted by Wix.

 

Information submitted through our website contact form is forwarded to us by email. We use Zoho Mail as our email provider.

 

These providers process personal information on our behalf in order to provide their services.

 

We do not sell your personal information or provide it to third parties for their own marketing purposes.

 

Where personal data is transferred outside the UK, appropriate safeguards are used in accordance with applicable UK data protection law.

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Cookies and analytics

 

Our website uses cookies and similar technologies. Some are necessary for the website to function properly.

 

We also use Google Analytics to help us understand how visitors use our website. Google Analytics is not used unless you have given the necessary consent through our cookie consent mechanism.

 

You can accept or decline non-essential cookies through our cookie banner and can change your cookie preferences where this facility is available.

 

How long we keep your information

 

We keep website enquiries only for as long as reasonably necessary to respond to you and, where applicable, to manage any resulting business relationship.

 

If an enquiry does not result in any work, we will not keep the information indefinitely.

 

Where an enquiry develops into a client relationship, the information may be retained in accordance with our Client Privacy Notice and our normal business and legal record-keeping requirements.

 

Your data protection rights

 

Depending on the circumstances, you may have rights under UK data protection law including the right to:

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• request access to the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your personal information where there is no good reason for us to continue processing it;

• ask us to restrict how we use your information in certain circumstances;

• object to processing based on our legitimate interests; and

• request the transfer of certain information to you or another organisation where the right to data portability applies.

 

Where we rely on your consent to process personal information, you can withdraw that consent at any time.

 

These rights are subject to certain legal exceptions and may not apply in every circumstance.

 

If you would like to exercise any of these rights, please contact us using the details above.

 

Complaints

 

If you have concerns about how we have used your personal information, please contact us first so that we can try to resolve the issue.

 

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

 

Further information is available from the ICO at https://ico.org.uk/.

 

Changes to this Privacy Notice

 

We may update this Privacy Notice from time to time to reflect changes to our business, the services we use or applicable data protection requirements.

The latest version will always be made available on our website.